Can I get a refund?

Sure! You can do it directly with the company you bought koala from.


With Apple, you have 30 days to claim your refund – here are the instructions.


If you’re on android, you only have 48 hours to get a refund directly with them – here are the instructions: – if it’s been more than 48 hours, please get in touch directly with me, and I may be able to process the refund.