How to send a crash report on Android

219 15 May 2023

If koala is repeatedly crashing, it’s really helpful if you can send me a crash log.

Here’s how to do it

1. Enable Developer Options

  1. Open the Settings app on your phone and choose About phone or About tablet.
  2. Scroll down to the Build number – it’s usually the last one – and tap it 10 times, until you see a message that says “You are now a developer!” – Developer Options are now enabled. 
  3. Tap the back button to leave the “About” page. The new Developer Options item will now be shown directly under or above “About phone”.

2. Capture a Bug Report

Here’s how to capture a Bug Report and send it to me:

  1. Reproduce the issue that you’re seeing. e.g. open koala and make it crash.
  2. After that, go into the Settings app and select Developer Options.
  3. Tap Take bug report (you may need to toggle the “On” switch at the top first). After a few minutes you will receive a prompt to email the bug report. Please send it to me.

Note: If the Take bug report option is disabled, please try enabling the USB Debugging option in Developer Options and try again.