Here are the facts.
- Koala works totally fine with bluetooth midi.
- Follow the instructions in the manual: https://thisisnoiseinc.com/pages/manual
- If you’re still having trouble, please contact the manufacturer: https://thisisnoiseinc.com/pages/contact-us
Koala / Elf Audio has no affiliation with NMSVE or this is noise inc, and cannot provide support on their behalf for their products.